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Margaret Ansell

Nursing & Consumer Health Liaison Librarian University of Florida

Work Gainesville FL 32610 Work Phone: 352-273-8410 Work Email: meansell@ufl.edu

Categories: Academic Libraries, Faculty Status, Individuals, Instruction, Librarian Tenure, Management, Reference, SpringShare Products

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Dawn Behrend

Associate Dean of Administrative Services University of North Florida

Work 1 UNF Drive Jacksonville Florida 32224 Work Phone: 1-904-620-3030

Categories: Academic Libraries, Individuals, Management, Project Management, Staff Development

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Kelly Bohannan-Caudel

Assistant Branch Manager Seminole County Public Library

Work 150 N. Palmetto Ave. Sanford FL 32771 Work Phone: 407-665-1620 Work Email: kbohannan@seminolecountyfl.gov

Categories: Collection Management, Displays, Event Planning, Individuals, Management, SSLLI Graduate, SSLLI Mentor, Weeding

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Charlotte Bourg

Public Services Division Director Alachua County Library District

Work 401 E University Ave. Alachua Gainesville Florida 32601 Work Phone: 352-334-3954 Work Email: cbourg@aclib.us

Categories: Displays, Individuals, Leadership, Management, Outreach, Policy Making, Presentation Skills, Programming, Project Management, Public History, Staff Development, Teaching & Learning, Weeding

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Naomi Chase

Literacy Specialist – ESOL Jacksonville Public LibrarySoutheast Regional Branch

Work 10599 Deerwood Park Boulevard Jacksonville FL 32256 Work Phone: 216-789-3597 Work Email: nchase@coj.net

Categories: Academic Programming, Assessment, Children Programming, English as a Second Language Instruction, Event Planning, Family Education, Grant Writing, Humanities, Individuals, Information Literacy, Management, Mentoring, Programming, Public Libraries, Public Library Programming, Volunteer Training

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Lauren Ferro

Assistant Director for Marketing and Communications Jacksonville Public Library

Work 303 Laura St. N. Jacksonville Florida 32202 Work Email: lferro@coj.net Website: https://jaxpubliclibrary.org/

Categories: Digital Publishing, Event Planning, Individuals, Leadership, Management, Marketing, Outreach, Project Management, Public Libraries, , Strategic Communication, Strategic Planning, User Experience, Website Accessibility, Website Design

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Phenessa Gray

Continuing Education & Leadership Program Administrator Florida Department of State, Division of Library and Information Services, Bureau of Library Development

Work 500 S. Bronough Street Tallahassee Florida 32399 Work Phone: 850.245.6648 Work Email: Phenessa.Gray@dos.fl.gov Website: Leading with Being Human Website: HH Women in the Workplace Resource Guide Website: Emotionally Intelligent Management Website: Let’s Get Emotionally Intelligent Podcast

Categories: Equity, Inclusion, Individuals, Leadership, Management, Mentoring, Staff Development

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About

Expertise: Social & Emotional Intelligence, Holistic Change Leadership, Trauma-Informed Librarianship, Trauma-Informed Library Leadership; Workplace Wellbeing, Workplace Culture, Workforce Experience & Engagement, Team Building & Development, Dimensions of Wellness, & Strategic Vision Boarding

Dr. Phenessa A. Gray is the visionary Founder and Principal Consultant of EMSight Global, a holistic consulting service dedicated to change leadership and intrinsic organizational development. With over 25 years of experience across government, higher education, and non-profit sectors, Dr. Gray offers a unique perspective on change leadership, trauma-informed librarianship, community outreach, and holistic program management. As a seasoned Change Leadership Scientist-Practitioner and a recognized leader in Social & Emotional Intelligence (ISEI), Dr. Gray excels as a Librarian, Wellbeing Author, and Workplace Culture Consultant. She leverages her extensive expertise to drive impactful change and cultivate inclusive, dynamic workplace cultures.

Dr. Gray’s academic credentials include a Ph.D. in Business Management, an M.S. in Library Services, and a Master’s in Industrial-Organizational Psychology. A lifelong learner, she has also earned numerous certifications such as Social + Emotional Intelligence Coach® Certification, Mental Health First Aid (Adult & Youth), Thinking for a Change (T4C) Cognitive Behavioral Therapy Intervention, Therapeutic Art Life Coaching, Biblical Counseling, Kuder® Career Advisor, Dale Carnegie Leadership Excellence & Inclusive Leadership. Her research interests focus on wellness dimensions, trauma-informed leadership, BIPOC/BIWOC library leadership advocacy, and workplace ABCDE (Authenticity, Belonging, Culture, Dynamics, Equity). Committed to community engagement, Dr. Gray volunteers with various organizations such as 904WARD, Hope at Hand, and Feeding Northeast Florida, dedicating her time and expertise to meaningful causes.

As a published author, Dr. Gray contributes valuable insights and best practices to her field. Her personal interests include birdwatching, bowling, cooking, exploring antique malls, and mastering the handpan. This holistic approach to life and work underscores her dedication to continuous learning and personal growth.

Published Works
Amazon: https://amazon.com/author/drphenessagray
Barnes & Noble: https://www.barnesandnoble.com/s/phenessagray

EMSight Global, LLC (Founder & Principal Consultant)

A B C D E F G H I J K L M N O P Q R S T U V W Y

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Jason Heckathorn

Collections Support Unit Manager University of Florida

Work FL Work Phone: 352-273-2521 Work Email: jrheckathorn@uflib.ufl.edu

Categories: Academic Libraries, Assessment, Budgeting, Collection Management, Individuals, Management, Mentoring, Policy Making, Project Management, Technical Services

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Casanna Jackson

Library Director Jacksonville University

Work 2800 University Blvd. North Jacksonville FL 32211 Work Email: cjackso29@ju.edu

Categories: Academic Libraries, Assessment, Faculty Status, Individuals, Instruction, Leadership, Management, Mentoring

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Katie Jackson

Continuing Education Coordinator NEFLIN

Work 2233 Park Ave Suite 404 Orange Park FL 32073 Work Phone: 904-278-5620 Work Email: katie@neflin.org

Categories: Individuals, Management

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Management Interest Group

Website: Meeting Archives: Website: Click here to be added to this group’s mailing list.

Categories: Leadership, Management, NEFLIN Interest Group

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Trina McCowan-Adams

Director of Library Services Flagler CollegeFlagler College – Proctor Library

Work 44 Sevilla Street Proctor Library Saint Augustine FL 32084 Work Phone: 1 (904) 819-6285 Work Email: tmccowan@flagler.edu

Categories: Academic Libraries, Academic Programming, Assessment, Gaming, Graphic Novels, Individuals, Information Literacy, Instruction, Leadership, Management, Marketing, Open Educational Resources (OER), Programming, Reference, Staff Development, Student Outreach

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Melissa McNicol

Deputy Director Clay County Public Library

Work 1895 Town Center Boulevard Fleming Island FL 32003 Work Phone: 904-529-5810 Work Email: melissa.mcnicol@claycountygov.com

Categories: Collection Management, Individuals, Leadership, Management, Policy Making, Public Libraries, Staff Development, Weeding

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Jennifer Murray

Dean of Library University of North Florida

Work 1 UNF Drive Jacksonville Florida 32224 Work Phone: 904-620-5432 Work Email: jennifer.murray@unf.edu

Categories: Academic Libraries, Assessment, Individuals, Leadership, Management, Project Management, Staff Development, Technology

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Chet Price

Senior Manager of System Wide Safety and Security Jacksonville Public Library

Work 303 N Laura St Jacksonville FL 32202 Work Phone: 19042556163 Work Email: chesterp@coj.net

Categories: Budgeting, Event Planning, Individuals, Leadership, Library Design, Library Redesign and Remodel, Management, Policy Making, Project Management, Public Libraries, Safety and Security

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About

Bio Chet Price

Chet currently serves as the Executive I Safety and Security Manager for the Jacksonville Public Library system, which includes 21 branch libraries and the largest Main Library in the state of Florida. In this role, he oversees all safety and security operations, managing a large, contracted security officer workforce and sworn police officers assigned to library 11 of his 21 facilities. He directs safety and security capital improvement and security initiatives exceeding $3 million and leads a fully operational Security Operations Center that monitors 381 cameras across all library locations in real time.

Chet is a retired 33-year law enforcement veteran of the Indianapolis Metropolitan Police Department. During his career, he served in patrol, community relations, and advanced through the ranks to Master Detective in the Criminal Investigations Unit. He spent 24 years assigned to specialized investigative units, including Burglary, Vice, Narcotics, the Metro Drug Task Force, and Missing Persons. His professional experience includes providing testimony in state and federal courts, the International Court of Justice in The Hague, and presenting testimony before both the Indiana House and Senate.

He is a state-certified law enforcement instructor and a graduate of the Leadership Academy and the DEA Investigators School. He also holds more than 40 FEMA certifications. Additionally, Chet served as a team leader for the Hostage Negotiations Unit, conducting over 400 negotiations, and supervised security operations for large-scale special events and conventions with attendance ranging from 15,000 to 100,000 participants.

Chet is the past president of the Indiana Hostage Crisis Negotiators Association and a three-term past chair of the North Florida Chapter of ASIS International. He currently serves on the ASIS International Cultural Properties Steering Committee and as subcommittee co-chair for libraries.

He holds a Bachelor of Science in Criminal Justice from Franklin University and dual Master’s degrees in Emergency Management and Homeland Security.

Library Insights Article – https://www.canva.com/design/DAG92p9T7Vw/xCd5B45qQpCS-R_ri3M9nA/view?utm_content=DAG92p9T7Vw&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=he3960e9427#page-c

A B C D E F G H I J K L M N O P Q R S T U V W Y

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Patrick Reakes

Senior Associate Dean, Scholarly Resources and Services University of Florida

Work P.O. Box 117000 Alachua Gainesville FL 32611 Work Phone: 352-273-2505 Work Email: pjr@uflib.ufl.edu

Categories: Academic Libraries, Budgeting, Collection Management, Individuals, Management, Policy Making, Strategic Planning

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Gemma Rose

Head of Adult Programming Flagler County Public Library

Work 2500 Palm Coast Pkwy NW Palm Coast FL 32137 Work Phone: 3864466763 Work Email: grose@flaglercounty.gov

Categories: ADA Compliance, Archives, Artificial Intelligence, Ask A Librarian, Budgeting, Children Programming, Coding, Collection Management, Digital Publishing, Displays, Distance Learning, Equity, Event Planning, Family Education, Gaming, Genealogy, Government Documents, Grant Writing, Graphic Novels, Humanities, Inclusion, Individuals, Information Literacy, Integrated Library Systems (ILS), Interlibrary Loan, Library Design, Living History/Reenactments, Makerspaces, Management, Marketing, Mentoring, Metadata/Cataloging, Museum Informatics, Outreach, Programming, Project Management, Public History, Public Libraries, Public Library Programming, Reference, , Special Collections, Special Libraries, Special Needs, Strategic Planning, Summer Reading, Teaching & Learning, Technical Services, User Experience, Volunteer Training, Website Accessibility, Website Design, Weeding, YA Programming

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Joe Saloom

Assistant Library Director Flagler County Public Library

Work 2500 Palm Coast Parkway NW Palm Coast FL 32137 Work Phone: (386) 446-6764 Work Email: jsaloom@flaglercounty.org

Categories: Collection Management, Individuals, Integrated Library Systems (ILS), Leadership, Management, NEFLIN Board Member, Policy Making, Public Libraries, Technology

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Dr. Oneka Samet

Librarian Florida State College at Jacksonville

Work 101 West State Street Jacksonville Florida 32202 Work Phone: 1- 904-633-8414 Personal Email: oneka.samet@fscj.edu

Categories: Academic Libraries, Gaming, Individuals, Information Literacy, Instruction, Leadership, Management, Programming, Public Libraries, Public Library Programming, Technology

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Mike Wells

Assistant Professor, Web Services and Research Librarian Stetson University

Work 421 N. Woodland Blvd. DeLand, Florida FL 32723 Work Phone: 386.822.7928 Personal Email: mwells3@stetson.edu

Categories: Academic Libraries, ADA Compliance, Budgeting, Coding, Copyright, Digital Publishing, Discovery Services, Displays, Individuals, Institutional Repositories, Integrated Library Systems (ILS), Management, SpringShare Products, STEM/STEAM, User Experience, Website Accessibility, Website Design, Weeding

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About

Mike Wells has most recently served as the Library Director at Wilmington College in Ohio. His previous roles include Library Director/Copyright Officer at Thomas More University (Kentucky), Systems Librarian at Northern Kentucky University, Library/IT Director at the Cincinnati College of Mortuary Science, and Manager of the Center for Information Management at Miami University (Ohio). Mike has a Master of Library and Information Science (MLIS) degree from Kent State University and is a summa cum laude graduate of Capital University (Ohio). Mike has over 20 years of experience in information technology management. He was a recipient of the EBSCO Charleston Conference Scholarship in 2017 and was a nominee for the Frederick G. Kilgour Award (sponsored by LITA and OCLC) for outstanding research in libraries and information technology. He is a husband and father of three, an avid amateur radio operator, amateur baseball historian, and long-distance runner. His community involvement in Ohio has included serving in elected office and various public library support roles.

Links to previous presentations, resources and/or help guides.

Wells, Michael D. (2024) Enhancing User Experience in Small Academic Libraries: Enhancing User Experience in Small Academic Libraries: Leveraging Matomo Analytics as a UX Design Tool. https://digitalcommons.georgefox.edu/cgi/viewcontent.cgi?article=2435&context=tcl

Wells, Michael D. (2020) Perspectives on Public Services: Bringing a Small Academic Library Back from the Brink. International Information & Library Review https://www.tandfonline.com/doi/abs/10.1080/10572317.2020.1746028?journalCode=ulbr20

June 2024 – Professional Workshop: Association of Christian Librarians (ACL) National Conference, University of Northwestern – St. Paul, MN. “Aligning Library Spaces and Services to Meet Evolving Patron Expectations.” Co-Presenters: Thomas Sens (BHDP Architecture) and Scott Lloyd (Library Director, Mt. St. Joseph University)

November 2022 – Presentation – Charleston Conference, “The Polarization Antidote: How a Method for Comparing News Sources, and an Understanding of Bias, Can Counteract Divisiveness” w/ Harleen Kaur, Ground News and Michael Walmsley, Baker & Taylor

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