Lauren Ferro is the Assistant Director for Marketing and Communications at the Jacksonville Public Library. She has extensive experience in writing, editing, digital marketing, and strategic communications across both library and government settings. Her work has supported major initiatives such as the 2020 Census, COVID-19 response, bicentennial celebrations, and hurricane communications. She is pursuing an M.A. in Mass Communication with a concentration in Public Relations from the University of Florida. Lauren uses her professional experience and passion for libraries to showcase their value to the communities and people they serve.
https://neflin.org/library-insights/
