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Charlotte Bourg

Public Services Division Director Alachua County Library District

Work 401 E University Ave. Alachua Gainesville Florida 32601 Work Phone: 352-334-3954 Work Email: cbourg@aclib.us

Categories: Displays, Individuals, Leadership, Management, Outreach, Policy Making, Presentation Skills, Programming, Project Management, Public History, Staff Development, Teaching & Learning, Weeding

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Lauren Ferro

Assistant Director for Marketing and Communications Jacksonville Public Library

Work 303 Laura St. N. Jacksonville Florida 32202 Work Email: lferro@coj.net Website: https://jaxpubliclibrary.org/

Categories: Digital Publishing, Event Planning, Individuals, Leadership, Management, Marketing, Outreach, Project Management, Public Libraries, , Strategic Communication, Strategic Planning, User Experience, Website Accessibility, Website Design

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Phenessa Gray

Continuing Education & Leadership Program Administrator Florida Department of State, Division of Library and Information Services, Bureau of Library Development

Work 500 S. Bronough Street Tallahassee Florida 32399 Work Phone: 850.245.6648 Work Email: Phenessa.Gray@dos.fl.gov Website: Leading with Being Human Website: HH Women in the Workplace Resource Guide Website: Emotionally Intelligent Management Website: Let’s Get Emotionally Intelligent Podcast

Categories: Equity, Inclusion, Individuals, Leadership, Management, Mentoring, Staff Development

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About

Expertise: Social & Emotional Intelligence, Holistic Change Leadership, Trauma-Informed Librarianship, Trauma-Informed Library Leadership; Workplace Wellbeing, Workplace Culture, Workforce Experience & Engagement, Team Building & Development, Dimensions of Wellness, & Strategic Vision Boarding

Dr. Phenessa A. Gray is the visionary Founder and Principal Consultant of EMSight Global, a holistic consulting service dedicated to change leadership and intrinsic organizational development. With over 25 years of experience across government, higher education, and non-profit sectors, Dr. Gray offers a unique perspective on change leadership, trauma-informed librarianship, community outreach, and holistic program management. As a seasoned Change Leadership Scientist-Practitioner and a recognized leader in Social & Emotional Intelligence (ISEI), Dr. Gray excels as a Librarian, Wellbeing Author, and Workplace Culture Consultant. She leverages her extensive expertise to drive impactful change and cultivate inclusive, dynamic workplace cultures.

Dr. Gray’s academic credentials include a Ph.D. in Business Management, an M.S. in Library Services, and a Master’s in Industrial-Organizational Psychology. A lifelong learner, she has also earned numerous certifications such as Social + Emotional Intelligence Coach® Certification, Mental Health First Aid (Adult & Youth), Thinking for a Change (T4C) Cognitive Behavioral Therapy Intervention, Therapeutic Art Life Coaching, Biblical Counseling, Kuder® Career Advisor, Dale Carnegie Leadership Excellence & Inclusive Leadership. Her research interests focus on wellness dimensions, trauma-informed leadership, BIPOC/BIWOC library leadership advocacy, and workplace ABCDE (Authenticity, Belonging, Culture, Dynamics, Equity). Committed to community engagement, Dr. Gray volunteers with various organizations such as 904WARD, Hope at Hand, and Feeding Northeast Florida, dedicating her time and expertise to meaningful causes.

As a published author, Dr. Gray contributes valuable insights and best practices to her field. Her personal interests include birdwatching, bowling, cooking, exploring antique malls, and mastering the handpan. This holistic approach to life and work underscores her dedication to continuous learning and personal growth.

Published Works
Amazon: https://amazon.com/author/drphenessagray
Barnes & Noble: https://www.barnesandnoble.com/s/phenessagray

EMSight Global, LLC (Founder & Principal Consultant)

A B C D E F G H I J K L M N O P Q R S T U V W Y

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Casanna Jackson

Library Director Jacksonville University

Work 2800 University Blvd. North Jacksonville FL 32211 Work Email: cjackso29@ju.edu

Categories: Academic Libraries, Assessment, Faculty Status, Individuals, Instruction, Leadership, Management, Mentoring

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Dr. John Lucy

Library Director Trinity Baptist College

Work 800 Hammond Blvd. Jackosnville FL 32221 Work Phone: 904-596-2507 Work Email: jlucy@tbc.edu

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Management Interest Group

Website: Meeting Archives: Website: Click here to be added to this group’s mailing list.

Categories: Leadership, Management, NEFLIN Interest Group

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Trina McCowan-Adams

Director of Library Services Flagler CollegeFlagler College – Proctor Library

Work 44 Sevilla Street Proctor Library Saint Augustine FL 32084 Work Phone: 1 (904) 819-6285 Work Email: tmccowan@flagler.edu

Categories: Academic Libraries, Academic Programming, Assessment, Gaming, Graphic Novels, Individuals, Information Literacy, Instruction, Leadership, Management, Marketing, Open Educational Resources (OER), Programming, Reference, Staff Development, Student Outreach

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Melissa McNicol

Deputy Director Clay County Public Library

Work 1895 Town Center Boulevard Fleming Island FL 32003 Work Phone: 904-529-5810 Work Email: melissa.mcnicol@claycountygov.com

Categories: Collection Management, Individuals, Leadership, Management, Policy Making, Public Libraries, Staff Development, Weeding

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Tori Miller

Special Projects Manager Jacksonville Public Library

Work Email: tmiller1@coj.net

Categories: Academic Libraries, Academic Programming, ADA Compliance, Archives, Ask A Librarian, Children Programming, Collection Management, Digital Publishing, Discovery Services, Displays, English as a Second Language Instruction, Gaming, Genealogy, Grant Writing, Graphic Novels, Inclusion, Individuals, Integrated Library Systems (ILS), Interlibrary Loan, Leadership, Library Design, Marketing, Mentoring, Metadata/Cataloging, Open Educational Resources (OER), Outreach, Programming, Project Management, Public History, Public Libraries, Public Library Programming, Reference, , Special Collections, Staff Development, STEM/STEAM, Strategic Planning, Student Outreach, Summer Reading, Teaching & Learning, Technical Services, Technology, Teen Services, User Experience, Volunteer Training, Website Accessibility, YA Programming, Zines

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Jennifer Murray

Dean of Library University of North Florida

Work 1 UNF Drive Jacksonville Florida 32224 Work Phone: 904-620-5432 Work Email: jennifer.murray@unf.edu

Categories: Academic Libraries, Assessment, Individuals, Leadership, Management, Project Management, Staff Development, Technology

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A B C D E F G H I J K L M N O P Q R S T U V W Y

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Chet Price

Senior Manager of System Wide Safety and Security Jacksonville Public Library

Work 303 N Laura St Jacksonville FL 32202 Work Phone: 19042556163 Work Email: chesterp@coj.net

Categories: Budgeting, Event Planning, Individuals, Leadership, Library Design, Library Redesign and Remodel, Management, Policy Making, Project Management, Public Libraries, Safety and Security

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About

Bio Chet Price

Chet currently serves as the Executive I Safety and Security Manager for the Jacksonville Public Library system, which includes 21 branch libraries and the largest Main Library in the state of Florida. In this role, he oversees all safety and security operations, managing a large, contracted security officer workforce and sworn police officers assigned to library 11 of his 21 facilities. He directs safety and security capital improvement and security initiatives exceeding $3 million and leads a fully operational Security Operations Center that monitors 381 cameras across all library locations in real time.

Chet is a retired 33-year law enforcement veteran of the Indianapolis Metropolitan Police Department. During his career, he served in patrol, community relations, and advanced through the ranks to Master Detective in the Criminal Investigations Unit. He spent 24 years assigned to specialized investigative units, including Burglary, Vice, Narcotics, the Metro Drug Task Force, and Missing Persons. His professional experience includes providing testimony in state and federal courts, the International Court of Justice in The Hague, and presenting testimony before both the Indiana House and Senate.

He is a state-certified law enforcement instructor and a graduate of the Leadership Academy and the DEA Investigators School. He also holds more than 40 FEMA certifications. Additionally, Chet served as a team leader for the Hostage Negotiations Unit, conducting over 400 negotiations, and supervised security operations for large-scale special events and conventions with attendance ranging from 15,000 to 100,000 participants.

Chet is the past president of the Indiana Hostage Crisis Negotiators Association and a three-term past chair of the North Florida Chapter of ASIS International. He currently serves on the ASIS International Cultural Properties Steering Committee and as subcommittee co-chair for libraries.

He holds a Bachelor of Science in Criminal Justice from Franklin University and dual Master’s degrees in Emergency Management and Homeland Security.

Library Insights Article – https://www.canva.com/design/DAG92p9T7Vw/xCd5B45qQpCS-R_ri3M9nA/view?utm_content=DAG92p9T7Vw&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=he3960e9427#page-c